Reclame Aqui – Brazil’s Private Customer Service Watchdog

As an English speaker, you might have heard of customer review websites such as Trip Advisor, Trustpilot, BBB (Better Business Bureau), Yellowpages and Manta. These customer review websites have a pretty simple logic: 1) Customers make their experiences with different businesses public by writing reviews on them.2) Positive reviews attract more business. Negative reviews obviously[…]